Contact Us
FAQ
Home
ATAP Simulator
Economic Analysis
Nightly Newsletter
Day Trading Alerts
Swing Trading Alerts
Chat Room
Help
  Enter a Stock Symbol
  Newsletter

The Nightly Newsletter

 

 Frequently Asked Questions
   

This FAQ has been created to help answer some of the questions you may have about Stock Traders Daily.  If the answer to your question is not located here, then please try one of the other Help pages.  Feel free to Contact Us if you can't find the answer you're looking for online.  We will be happy to assist you.    

1.    What does Stock Traders Daily do?
2.    How much does it cost?
3.    Why do you ask for a credit card number for a Free Trial?
4.    Will you charge my credit card automatically after the Free Trial ends?
5.    Can I cancel my membership at any time?
6.    Do you offer refunds?
7.    I forgot my Username and Password.  What do I do?
8.    I changed my e-mail address.  What do I do now?
9.    I have a new credit card.  What should I do?
10.  How do I cancel my membership?
11.  I already canceled my membership.  Why am I still receiving e-mail alerts?
12.  How do I turn the e-mail alerts feature off?


1.  What Does Stock Traders Daily do?

Stock Traders Daily offers services designed to simplify the lives of Investors and Traders.  Our services are targeted to individuals and companies who have chosen to take the responsibility of investing on their shoulders and who also have chosen online/discount brokers over full service/full commission alternatives.  You can think of Stock Traders Daily as your alternative to a Full Service Broker.  We offer trading ideas, Daily Market comments, E-mail Alerts, free real time streaming quotes, and Real Time interaction between members.   Review the Services link for more details.


2.  How much does it cost?

After a 10-Day Free Trial the cost of membership is only $299 per month.


3.  Why do you ask for a credit card number for a Free Trial?

After 10 days your credit card will be charged $299/month unless you cancel your membership beforehand.  See #5 below for instructions about how to cancel your membership.


4.  Will you charge my credit card automatically after the Free Trial ends?

Yes.  Unless you cancel your account within that 10-day trial period.


5.  Can I cancel my Membership at any time?

Yes!  You can cancel your membership by clicking on the Administration link from the menu at any time.  Your membership will continue until your anniversary date and on your anniversary date you will no longer be able to access Stock Traders Daily.  Example:  You register on the 15th of the month and effectively your anniversary date is the 15th of every subsequent month.   5 months later you get a job transfer to Timbuktu and you have to cancel your membership.  You cancel on the 25th of the month.  Your membership will continue to be valid until the 15th of the following month and after that time you will no longer be able to access Stock Traders daily.  Here is the link to the administration area: http://www.stocktradersdaily.com/Main/Administration/


6.  Do you offer refunds?

We offer a Free 10-Day Trial to allow you plenty of time to determine if you would enjoy participating in our club and utilizing our services.   Read the answer to question #4 above for answers to your questions about the Free 10-Day Trial.


7.  I forgot my Username and Password.  What do I do?

Go to the Administration link and request your Username and Password.  Here is the link to the administration area: http://www.stocktradersdaily.com/Main/Administration/


8.  I changed my e-mail address, what do I do?

Go to the Administration link  and select Edit account info.  You can change your e-mail address there.  Here is the administration link: http://www.stocktradersdaily.com/Main/Administration/


9.  I have a new credit card, what do I do?

Go to the Administration link  and select Edit account info.  You can change your credit card number there.  Here is the administration link: http://www.stocktradersdaily.com/Main/Administration/


10.  How do I cancel my membership?

Go to the Administration link and select Cancel  You can cancel your account there.  Here is the administration link: http://www.stocktradersdaily.com/Main/Administration/


11.  I already canceled my membership, why am I still receiving e-mail alerts?

Your membership or trial membership lasts until the date noted on your cancellation notice.  This will be either your anniversary date, it you are a normal member, or 10 days from your sign up date if you are a trial member, assuming that you have canceled.  You will continue to receive e-mails until your cancellation is official.


12.  How do I stop getting e-mail alerts?

When you signed up there was an option for e-mail alerts.  The default was set to Yes which suggests that you want to receive them.   If you don't, then please go to the Administration area, edit your account, and scroll down to the section that says Allow e-mail alerts.  Change the setting to No and submit the form.  You will receive Morning Reports and Nightly Newsletters, but you will be removed from all of the daily alerts.

 

 
Copyright 2000-2005, Stock Traders Daily - All Rights Reserved